Implementation consultant for AI and workflow automation. I take a process from mapping to production: discovery, requirements, build, UAT, training and go-live. Backed by 8 years in last-mile and transportation operations at Mercado Livre, Cainiao (Alibaba Group) and Autoglass.
The same interactive map with only the data swapped: travel time to the parks, sales by store, or SLA by region. Click the pins. Fictional data.
It reuses the team's approved Quick Replies when they fit, answers the rest from the company's own rules, and hands the conversation to a person when it isn't sure.
Updating a document updates the agent. The team keeps the rules current where they already work, with no code changes.
I'm training an agent that knows my background, my projects and how I work. While it learns, the commands on the right already answer.